Welcome to the official website of the charitable non-governmental organization Raise and Support the Poor (RSP).

Your privacy is important to us, which is why we take the protection and confidential treatment of your personal data very seriously. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and associated services (e.g. newsletter subscription) and the choices you have associated with that data.

1. Data Processor – Contact Details

The data processor as defined by data protection legislation is

Raise and Support the Poor Organization
Wat Arunvattey
Trapaing Andaung commune
Prapaing Krasaing district
Dangkor province
Phnom Penh

E-Mail: info@raisethepoor.org
Website: https://www.raisethepoor.org

Please note that this website is run by volunteers acting on behalf of Raise and Support the Poor Organization. You can contact the webmaster of this website at webmaster@raisethepoor.org.

2. Personal Data Processing

Personal data refers to any information relating to an identified or identifiable natural person. Personal data, therefore, includes details such as your name, email address, phone number, date of birth or bank details, as well as information such as your IP address, browser language or geographic location.

We aim to process your personal data in compliance with all applicable national and European data protection regulations, in particular the European General Data Protection Regulation (GDPR), as described below.

2.1 Types and Purposes of Personal Data Processing

We process your personal data only under the conditions set out in Article 6.1 of the GDPR, e.g. because you have given us your explicit consent (e.g. by signing up for our mailing list) or because it is necessary in order to provide our services (e.g. run a functioning, user-friendly website by the use of cookies).

2.1.1 Automatic Processing

By default, our website collects only the personal data that your browser automatically transmits to our server as well as data that is technically necessary for you to see and use our website and for us to ensure its stability and security. This includes, for example, your IP address, the date and time of your visit, your operating system, the amount of data transmitted, or the language of your browser. Without the provision of this data, it is not possible to use our website. Which other kind of personal data is collected depends on your use of the website, as set out below.

Generally, automatically processed data is stored for a period of seven days.

2.1.2 Use of Cookies

In order to provide a user-friendly experience, our website uses so-called “cookies”, small text files which are saved on your device through your web browser. Some cookies are technically mandatory in order to provide a functioning website, others are employed for your convenience, or in order to improve website performance.

Most cookies (so-called “session cookies”) are erased or become invalid once you leave our website or close your browser window. The remaining cookies (so-called “permanent cookies”) are saved for a longer period and make it possible for our website to recognize you when you visit us again, thereby enabling it to e.g. load content faster, or suppress the cookie notification you already accepted.

In your browser setting you can regulate how long you want your browser to store permanent cookies and delete any cookies your browser has saved. Please note that the deletion of cookies may result in a less comfortable website experience.

2.1.3 Mailing List / Newsletter

Our website offers the option of registering for a mailing list, which we use to send interested users periodic updates about our organization’s activities as well as targeted mailings for specific fundraising campaigns. The data in the mailing list is not used for any other purposes.

The only required field in the sign-up form is your e-mail address. All other fields are optional and are used to personalize the content we provide in our mailings.

Registering for the mailing list required a so-called double opt-in, which means that you have to confirm your e-mail address after submitting your details through the form on our website. If you do not confirm your registration, the information you submitted will not be processed any further and you will not receive any mailings from us. If you do confirm your registration, we will store your IP address as well as the time and date of your confirmation.

To collect, store and manage the contacts on our mailing list, we make use of the online marketing platform MailChimp, which is operated by The Rocket Science Group LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA. This means that your data may be transferred to, stored and process on servers based in the United States. However, MailChimp participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework which ensures it can lawfully receive EU data. For more information, please refer to  MailChimps privacy policy at https://mailchimp.com/legal/privacy/?_ga=2.193418733.1754007973.1531425613-1051980852.1511036531

We will store your data until you withdraw your consent and unsubscribe from our mailing list. You can do so by clicking on the “unsubscribe” link provided in the footer of each mailing, or by sending an information e-mail request to webmaster@raisethepoor.org.

2.1.4 Google Analytics

Our website uses Google Analytics, a cookie-based web analytics service provided by Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA, hereafter referred to as “Google” with whom we have signed a data processing contract according to Art. 28 of the GDPR.

On our behalf, Google uses the information gathered by Google Analytics to evaluate how visitors use our website, to compile reports on website activity, and to provide other services related to website and internet usage. Personal data will be transferred to the United States under the EU-US Privacy Shield on the basis of the European Commission’s adequacy decision.

The data sent by us are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.

To protect your privacy, we have implemented Google Analytics with the so-called “IP anonymization” extension. This means that the IP addresses of visitors from EU or EEA member states will be shortened before being transferred and stored, so that the data cannot be related to any specific person. Only in exceptional cases the full IP address will be sent to the Google server in the US and shortened there. Furthermore, the IP address will not be merged with other Google data.

Opt-out cookies will prevent future collection of your data when you visit this website. To prevent Google Analytics from collecting data across different devices, you must opt-out on all systems used: Click here to deactivate Google Analytics You may also prevent the collection and processing of data by Google Analytics by your browser altogether by installing the following browser plug-in: https://tools.google.com/dlpage/gaoptout?hl=en

2.1.5 Social Media Plug-In

This website uses a social media plug-in which connects our website with the RSP profiles on Facebook and Twitter. It is possible that, if you click on the logos of the respective social media channel and access our profile, your personal data will be transferred to Facebook or Twitter respectively.

We have no influence on the collected data and data processing operations, nor are we aware of the full extent of data collection, the purpose of the processing or the retention periods. We also have no information on how to delete the data collected by the plug-in.

If you do not wish to transfer any personal data to the plug-in provider or the social media providers, please refrain from clicking on the logos.

2.1.6 Embedded Video Content

Viewing embedded video content – in our case from YouTube – has the same effect as visiting the website itself. This means that YouTube collects data about you, places cookies, embeds third-party tracking, etc.

For more information on the kind of data which is processed by YouTube as well as the retention periods employed, please view YouTube’s own privacy policy at https://policies.google.com/privacy?hl=en&gl=de

2.1.7 Contact Form

Our website uses the plugin WPForm Lite to process inquiries submitted through the contact form. The plugin does not collect any personal data other than the data submitted in the form itself. The plugin also does not use any cookies. We process the personal data you submit on the basis of your explicit consent which you give us before submitting your inquiry.

2.1.8 PayPal


Our website offers the option of donating via PayPal. This service is offered by PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereafter “PayPal”). If you choose to donate through PayPal, your payment details will be transferred to PayPal on the basis of Art. 6, par. 1 lit. a GDPR (consent) and Art. 6 par. 1 lit. b GDPR (processing data for the purpose of fulfilling a contract). At any time you can withdraw your content to future processing of your data.

2.2 Recipients of Personal Data

We aim to keep the recipients of personal data as limited as possible and only share data with other processors for the purposes set out in Article 6.1 of the GDPR. We carefully select these processors, taking into account the measures they take to ensure data protection. Processors may include third-parties such as MailChimp (see section 2.1.3 above) or our webhosting service ALL-INKL, as well as public or private bodies, e.g. fiscal authorities or cooperation partners.

2.3 Protection of Personal Data

We do our best to take the necessary technical and organizational measures to protect your personal data through

  • limiting access to any personal data within our organization (“need-to-know” principle)
  • careful selection of third-party data processors (e.g. an EU-based web hosting service)
  • encryption of data transmission by use of Secure Socket Layer (SSL) technology
  • double opt-in procedure for our mailing list form
  • regular updates of our CMS (WordPress) and all active plug-ins

3. Right of Access / Modification / Withdrawal of Consent

Please know that, at any time, you have the right to

  • demand information about your personal data,
  • demand modification of your personal data, or
  • withdraw your consent to the storage and processing of your personal data for future use.

You can do so by sending an e-mail with your request to webmaster@raisethepoor.org.

If you withdraw your consent to the storage and processing of your personal data, we will block or delete the data stored about you in accordance with legal requirements. However, please note that the deletion of your data may make it impossible for us to provide the services we offer.

Last Update: 25 May 2018